Operations · Intermediate · Coming soon

The small-business back office playbook

Four agents that run the admin: enquiries, bookings, invoices and support, working together with you in charge.

9lessons
90 minin total
Prowith Pro
Intermediatelevel

Made for operations and founders. This course isn't out yet. Join the waitlist and we'll email you once, on the day it opens. While you wait, you can start our free 2-hour course today and build your first agent.

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What you'll learn

  1. Where an operations day goes
  2. Enquiry agent: answer in minutes
  3. Booking agent: calls without ping-pong
  4. Finance agent: polite, persistent chasing
  5. Support agent: triage and escalate
  6. Handing over to a human
  7. Customer data and GDPR
  8. Running the four together
  9. Measuring hours saved