Operations · Intermediate · Coming soon
Customer support agents, done right
Answer the repeat questions instantly and hand the hard ones to a person with the full context.
7lessons
65 minin total
Prowith Pro
Intermediatelevel
Made for operations and managers. This course isn't out yet. Join the waitlist and we'll email you once, on the day it opens. While you wait, you can start our free 2-hour course today and build your first agent.
What you'll learn
- Which questions repeat
- Build the answer base
- Tone and honesty rules
- Handover with context
- Phone and chat
- Quality review loop
- Reporting
Keep going
Courses that go well with this one
The small-business back office playbook
Four agents that run the admin: enquiries, bookings, invoices and support, working together with you in charge.
9 lessons · 90 minPro
Build your own AI agent for your business
The free interactive course. Build a working agent for a real task, break it on purpose, make it safe and work out whether it pays. No code.
9 lessons · 125 minFree · start now